FAQs
General Questions
What is Mind Quest Puzzles & Games?
Mind Quest Puzzles & Games is a puzzle and game destination offering jigsaw puzzles, puzzle subscriptions, speed puzzling competitions, team-building events, game nights, and family-friendly activities.
Where is Mind Quest Puzzles & Games located?
Mind Quest is located in Palmer Lake, Colorado and serves puzzle enthusiasts throughout Colorado and beyond.
Do you have an online store?
Yes! Customers can shop puzzles, games, accessories, gift cards, subscriptions, and event registrations through the online store.
Do you offer gift cards?
Yes, gift cards are available and make a great gift for puzzle lovers.
Jigsaw Puzzle Questions
What puzzle brands do you carry?
We offer a variety of popular puzzle brands including Buffalo, Cobble Hill, Eurographics, Dowdle, Clementoni, eeBoo, Aurora, Boardwalk, and more.
What puzzle sizes do you sell?
We carry puzzles ranging from under 500 pieces to over 1,000 pieces.
What puzzle is best for beginners?
Most beginners enjoy starting with 300–500 piece puzzles featuring bright colors and distinct sections.
What puzzle piece count is best for adults?
The most popular puzzle size for adults is 1,000 pieces, offering a fun challenge without being overwhelming.
Do you carry puzzles for children?
Yes. We offer puzzles and games specifically designed for kids of various ages.
What are the cognitive benefits of doing puzzles?
Jigsaw puzzles can help improve memory, concentration, visual-spatial reasoning, problem-solving skills, and stress reduction.
Puzzle Subscription Questions
How does the Mind Quest Puzzle Subscriber Club work?
Members receive a new puzzle on a recurring basis and enjoy the excitement of discovering new designs and brands.
Can I give a puzzle subscription as a gift?
Yes, puzzle subscriptions make excellent gifts for birthdays, holidays, and puzzle enthusiasts.
Can I pause or cancel my puzzle subscription?
Customers should contact Mind Quest directly regarding subscription management options.
What types of puzzles are included in the subscription?
Subscriptions feature a variety of puzzle themes, brands, and difficulty levels.
Speed Puzzling Questions
What is speed puzzling?
Speed puzzling is a competitive activity where individuals or teams race to complete the same puzzle in the shortest amount of time.
Do I need experience to participate in a speed puzzling event?
No. Beginners are welcome and many participants join simply for fun and community.
What types of speed puzzling events do you offer?
Mind Quest hosts solo, pairs, team, relay, and special competition events throughout the year.
How long do speed puzzling competitions last?
Event formats vary, but most competitions have a specific time limit and puzzle size announced before the event.
Do I get to keep the puzzle after a competition?
Event-specific rules vary. Check each event listing for details.
What should I bring to a speed puzzling competition?
Bring yourself, a positive attitude, and any approved accessories listed in the event rules.
How can I improve my speed puzzling skills?
Practice sorting pieces quickly, identifying edge pieces, recognizing patterns, and participating in regular speed puzzling events.
Are speed puzzling competitions family-friendly?
Yes! Many events welcome participants of various ages and skill levels.
What is the pricing for speed puzzling competitions?
Pricing varies by event format and puzzle size.
- Solo competitions have the exact entry fee listed on the event registration page.
- Pairs competitions may be priced per person or per team, depending on the event.
- Team competitions may also be priced per person or per team, depending on the format and venue.
Please review the event description carefully for the specific pricing details, what's included with registration, and any team size requirements. If you have questions about a particular event, feel free to contact us before registering.
Tip: Most competition registrations include the puzzle used during the event, but details may vary by event, so be sure to check the listing.
Team Building Questions
How does a speed puzzling team-building event work?
Teams work together to complete a puzzle within a set time limit, encouraging communication, collaboration, problem-solving, and teamwork.
Why are puzzles good for team building?
Puzzles naturally encourage cooperation, leadership, planning, and communication while providing a fun and low-pressure challenge.
Can you host corporate team-building events?
Yes. Mind Quest offers team-building opportunities for businesses, organizations, schools, and community groups.
How many people can participate in a team-building event?
Group sizes vary. Contact us to discuss your team's needs.
Can team-building events be customized?
Yes. Many organizations customize event formats based on goals, group size, and available time.
Events & Community Questions
What community events do you host?
We host puzzle clubs, breakfast clubs, game nights, family events, speed puzzling practices, competitions, and special themed events.
How do I find upcoming events?
Visit our event calendar or follow us on social media for the latest schedule.
Do I need to register in advance?
Most competitions and special events require advance registration.
Can beginners attend puzzle club?
Absolutely! Puzzle Club welcomes puzzlers of all skill levels.
Do you offer activities for kids?
Yes. We offer kids' puzzles, camps, clubs, and family-friendly events.
Shopping Questions
Do you ship puzzles?
Yes. Customers can order puzzles and games through our online store.
How long does shipping take?
Shipping times vary depending on destination and product availability.
Can I return a puzzle?
Return policies may vary. Please review our store policy or contact us for assistance.
What if a puzzle is missing a piece?
Contact us and we'll help determine the best solution based on the manufacturer and product.
Do you carry puzzle accessories?
Yes. We offer puzzle accessories and related products to enhance your puzzling experience.
🧩 PUZZLE SWAP SHELF IS HERE! 🧩
Finished a puzzle and ready for a new one?
Bring one in, take one home — it’s that easy!
✨ Swap Shelf Rules: $10 to take an unlimited amount!
✔️ Leave a puzzle
✔️ Take an unlimited amount of puzzles
✔️ Keep the fun going
Your $10 is good for 7 days, trade another puzzle or two within the week without paying another $10.
Stop by and see what’s currently on the shelf!
PuzzleSwap #SwapShelf #PuzzleLovers #MindQuestPuzzles
